Privacy Policy
Last updated: July 9, 2025
Your Privacy Matters
At Chorebot, we're committed to protecting your privacy and being transparent about how we collect, use, and share your information. This policy explains our privacy practices in simple terms.
What Information We Collect
Information You Provide
- • Account Information: Email address, family name, and family member details
- • Chore Data: Chores created, completed, and assigned within your family
- • Communication: Messages sent through our SMS features
- • Payment Information: Processed securely through Stripe (we don't store card details)
Information We Automatically Collect
- • Usage Data: How you interact with our app to improve your experience
- • Technical Data: Device type, browser, IP address for security and functionality
- • Performance Data: App performance metrics to ensure reliability
Third-Party Services & Your Control
We use carefully selected third-party services to provide you with the best possible experience. You have control over most of these through our Cookie Preferences.
Analytics & Insights (Your Choice)
PostHog (Product Analytics)
Helps us understand how families use Chorebot to improve the app.
- • Page views and feature usage
- • Anonymous user behavior patterns
- • No personal identification without consent
Vercel Analytics
Privacy-first analytics to monitor app performance and reliability.
- • Page load times and performance
- • No personal data collection
- • GDPR compliant by design
Error Monitoring (Your Choice)
Sentry (Error Tracking)
Helps us quickly fix bugs and improve app stability.
- • Error reports and stack traces
- • Performance monitoring
- • No personal data in error logs
Payment Processing (Recommended)
Stripe (Payment Processing)
Secure payment processing with optional fraud prevention cookies.
- • PCI-compliant payment processing
- • Fraud prevention (can be disabled)
- • Payments work fine without cookies
Essential Services (Always Active)
Supabase (Database & Authentication)
Secure data storage and user authentication. Required for the app to function.
- • Your chore data and family information
- • Secure authentication sessions
- • End-to-end encryption for sensitive data
🤖 AI Services & Data Processing
⚠️ Important AI Privacy Information
Chorebot uses artificial intelligence to make chore management smarter and more helpful. We take your privacy seriously and have implemented specific protections for AI processing.
AI Features & Data Usage
OpenAI (GPT Models)
Powers our intelligent chore suggestions, SMS responses, and household insights.
- • Chore Creation: Suggests age-appropriate chores based on your family setup
- • Smart Assignment: Recommends optimal chore distribution among family members
- • SMS Responses: Provides helpful replies to chore-related text messages
- • Household Analysis: Generates insights about your family's chore patterns
- • Reward Suggestions: Recommends motivating rewards for completed chores
🛡️ AI Privacy Protections
- • Zero Retention Policy: OpenAI does not store your data beyond 30 days and does not use it for training
- • Data Minimization: We only send necessary context (chore names, ages) - never personal details
- • Anonymized Processing: Family names and personal identifiers are removed before AI processing
- • Secure Transmission: All AI requests are encrypted and sent over secure connections
- • Optional Features: You can disable AI features entirely in your account settings
What Data Goes to AI Services
Data We Send to AI (Minimized)
- • Child ages (for age-appropriate suggestions)
- • Generic chore names and descriptions
- • Number of family members
- • Completion patterns (for insights)
Data We NEVER Send to AI
- • Real names of family members
- • Email addresses or phone numbers
- • Location data or addresses
- • Payment or billing information
- • Account credentials or passwords
- • Personal conversations or private messages
AI Data Processing Location
OpenAI Processing: Data is processed in secure data centers primarily located in the United States, with some processing in other regions based on availability and performance optimization.
All processing complies with applicable privacy laws including GDPR, CCPA, and SOC 2 Type II standards.
Your AI Privacy Rights
- • Opt-Out: Disable AI features completely in your account settings
- • Data Deletion: Request deletion of any data sent to AI services
- • Processing Transparency: View what data was sent to AI in your privacy dashboard
- • Manual Override: Use traditional features without AI assistance
- • Consent Control: Granular control over which AI features to enable
How We Use Your Information
- • Provide Our Service: Store your chores, manage your family, and deliver notifications
- • Improve Our Product: Understand usage patterns to build better features
- • Communicate With You: Send chore reminders, updates, and important notices
- • Ensure Security: Protect against fraud and unauthorized access
Data Sharing and Third-Party Disclosure
🚫 No Marketing Data Sharing
We do not and will never share your data with third parties or affiliates for marketing purposes.
Service Provider Data Sharing
We may share your end-user opt-in data with our subcontractors or outsourced service providers, but only when necessary to fulfill the service we provide to you. This includes:
- • SMS Services: Phone numbers shared with Twilio to deliver chore reminders and notifications you've requested
- • Payment Processing: Billing information shared with Stripe to process your subscription payments
- • Email Delivery: Email addresses shared with email service providers to send account notifications and updates
- • Database Hosting: Account data stored with Supabase to provide secure data storage and authentication
Service Provider Safeguards
- • Contractual Protection: All service providers are bound by strict data processing agreements
- • Purpose Limitation: Data can only be used to deliver the specific service you've requested
- • Security Requirements: All providers must meet our security and privacy standards
- • No Secondary Use: Service providers cannot use your data for their own marketing or other purposes
Legal Disclosure
We may disclose your information only when required by law, such as in response to valid legal requests from law enforcement or to protect the rights, property, or safety of our users.
Your Privacy Rights
Cookie Control
You can manage your cookie preferences at any time by clicking the "Cookie Preferences" button in our cookie banner or contacting us directly.
Data Rights
- • Access: Request a copy of your data
- • Correction: Update or correct your information
- • Deletion: Request deletion of your account and data
- • Portability: Export your data in a readable format
SMS Text Messages
Important SMS Information
- •SMS reminders are optional - you choose whether to provide phone numbers
- •Standard messaging rates may apply from your mobile carrier
- •You can opt out at any time by replying "STOP" to any message
- •We only send chore-related messages, never marketing or spam
Data Security
We implement industry-standard security measures including encryption, secure hosting, and regular security audits. Your payment information is processed by Stripe and never stored on our servers.
Children's Privacy
Chorebot is designed for families, but parents are responsible for their children's accounts. We don't knowingly collect personal information from children under 13 without parental consent.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or services. We'll notify you of significant changes via email or through the app.
Contact Us
Questions about your privacy or this policy? We're here to help:
Email: privacy@chorebot.app
🛡️ Privacy-First Approach
We believe in privacy by design. Most tracking is optional, your data stays secure, and you always have control over your information.