Privacy Policy

Last updated: June 15, 2025

Privacy-first family service

Your Privacy Matters

At Chorebot, we're committed to protecting your privacy and being transparent about how we collect, use, and share your information. This policy explains our privacy practices in simple terms.

What Information We Collect

Information You Provide

  • • Account Information: Email address, family name, and family member details
  • • Chore Data: Chores created, completed, and assigned within your family
  • • Communication: Messages sent through our SMS features
  • • Payment Information: Processed securely through Stripe (we don't store card details)

Information We Automatically Collect

  • • Usage Data: How you interact with our app to improve your experience
  • • Technical Data: Device type, browser, IP address for security and functionality
  • • Performance Data: App performance metrics to ensure reliability

Third-Party Services & Your Control

We use carefully selected third-party services to provide you with the best possible experience. You have control over most of these through our Cookie Preferences.

Analytics & Insights (Your Choice)

📊

PostHog (Product Analytics)

Helps us understand how families use Chorebot to improve the app.

  • • Page views and feature usage
  • • Anonymous user behavior patterns
  • • No personal identification without consent
⚡

Vercel Analytics

Privacy-first analytics to monitor app performance and reliability.

  • • Page load times and performance
  • • No personal data collection
  • • GDPR compliant by design

Error Monitoring (Your Choice)

🐛

Sentry (Error Tracking)

Helps us quickly fix bugs and improve app stability.

  • • Error reports and stack traces
  • • Performance monitoring
  • • No personal data in error logs

Payment Processing (Recommended)

Stripe (Payment Processing)

Secure payment processing with optional fraud prevention cookies.

  • • PCI-compliant payment processing
  • • Fraud prevention (can be disabled)
  • • Payments work fine without cookies

Essential Services (Always Active)

🗄️

Supabase (Database & Authentication)

Secure data storage and user authentication. Required for the app to function.

  • • Your chore data and family information
  • • Secure authentication sessions
  • • End-to-end encryption for sensitive data

🤖 AI Services & Data Processing

⚠️ Important AI Privacy Information

Chorebot uses artificial intelligence to make chore management smarter and more helpful. We take your privacy seriously and have implemented specific protections for AI processing.

AI Features & Data Usage

OpenAI (GPT Models)

Powers our intelligent chore suggestions, SMS responses, and household insights.

  • • Chore Creation: Suggests age-appropriate chores based on your family setup
  • • Smart Assignment: Recommends optimal chore distribution among family members
  • • SMS Responses: Provides helpful replies to chore-related text messages
  • • Household Analysis: Generates insights about your family's chore patterns
  • • Reward Suggestions: Recommends motivating rewards for completed chores

🛡️ AI Privacy Protections

  • • Zero Retention Policy: OpenAI does not store your data beyond 30 days and does not use it for training
  • • Data Minimization: We only send necessary context (chore names, ages) - never personal details
  • • Anonymized Processing: Family names and personal identifiers are removed before AI processing
  • • Secure Transmission: All AI requests are encrypted and sent over secure connections
  • • Optional Features: You can disable AI features entirely in your account settings

What Data Goes to AI Services

Data We Send to AI (Minimized)

  • • Child ages (for age-appropriate suggestions)
  • • Generic chore names and descriptions
  • • Number of family members
  • • Completion patterns (for insights)

Data We NEVER Send to AI

  • • Real names of family members
  • • Email addresses or phone numbers
  • • Location data or addresses
  • • Payment or billing information
  • • Account credentials or passwords
  • • Personal conversations or private messages

AI Data Processing Location

OpenAI Processing: Data is processed in secure data centers primarily located in the United States, with some processing in other regions based on availability and performance optimization.

All processing complies with applicable privacy laws including GDPR, CCPA, and SOC 2 Type II standards.

Your AI Privacy Rights

  • • Opt-Out: Disable AI features completely in your account settings
  • • Data Deletion: Request deletion of any data sent to AI services
  • • Processing Transparency: View what data was sent to AI in your privacy dashboard
  • • Manual Override: Use traditional features without AI assistance
  • • Consent Control: Granular control over which AI features to enable

How We Use Your Information

  • • Provide Our Service: Store your chores, manage your family, and deliver notifications
  • • Improve Our Product: Understand usage patterns to build better features
  • • Communicate With You: Send chore reminders, updates, and important notices
  • • Ensure Security: Protect against fraud and unauthorized access

Your Privacy Rights

Cookie Control

You can manage your cookie preferences at any time by clicking the "Cookie Preferences" button in our cookie banner or contacting us directly.

Data Rights

  • • Access: Request a copy of your data
  • • Correction: Update or correct your information
  • • Deletion: Request deletion of your account and data
  • • Portability: Export your data in a readable format

SMS Text Messages

Important SMS Information

  • •SMS reminders are optional - you choose whether to provide phone numbers
  • •Standard messaging rates may apply from your mobile carrier
  • •You can opt out at any time by replying "STOP" to any message
  • •We only send chore-related messages, never marketing or spam

Data Security

We implement industry-standard security measures including encryption, secure hosting, and regular security audits. Your payment information is processed by Stripe and never stored on our servers.

Children's Privacy

Chorebot is designed for families, but parents are responsible for their children's accounts. We don't knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or services. We'll notify you of significant changes via email or through the app.

Contact Us

Questions about your privacy or this policy? We're here to help:

Email: privacy@chorebot.app

🛡️ Privacy-First Approach

We believe in privacy by design. Most tracking is optional, your data stays secure, and you always have control over your information.